Herbaldom: an introduction
We’ve seen Kratom vendors come and fall over the years. We’ve also seen vendors start with excellent products, but after a year or so, most of their stock turned out to be either weak or ineffective. All this makes life for a regular Kratom user quite a task. You could be dealing with one reliable vendor, and then after some time, their products become messy, leaving you stranded. The truth is that most of these vendors typically start really well because they want to make a mark in the market. They will do all the necessary quality assurance practices to lure in as many customers as possible, and once that’s done, they’ll start ignoring some of these practices to increase their profit margins. It’s all a big mess, honestly, but we have to deal with it.
Herbaldom came under our radar some time back, and we decided to take some of their products for a ride. The sad bit is that these guys are not particularly popular. This is not to mean that there’s a problem with their products, but it just makes it difficult for users to find enough honest reviews about what it’s like dealing with them. The good news is that from the few reviews available, they seem to know what they are doing.
Herbaldom is a California-based Kratom or rather herbal vendor. The company was built by one Mr. Andrew, an IT guy who used to work for another herbal vendor. From the website, Mr. Andrew explains his frustration with his previous herbal employer, whose business ultimately shut down. From his experience, he saw so many discrepancies with the handling of the products and the overhyped marketing tactics, which targeted an increase in growth and money at the expense of the buyer’s experience. This motivated him to start his own honest practice, and this is how Herbaldom came to be.
True to his word, Mr. Andrew has tried to keep the marketing gimmicks on the low. This is clearly seen from the website, which is clear from all the “super,” “ultra” or “premium” names that we’re used to, but is that enough? He explains that they’ve put more focus on making sure that you get the products you ordered for, at the right amounts, all while they are still meeting the quality standards.
Herbaldom Website Interface
How easy is it to navigate through the website? The website is neatly designed. Well, except for the product page, which desperately needs some refinement. They have several webpages that do more than just showing you the products they have on offer. Other than the usual about us, shipping & delivery pages, you will also come across an order tracking webpage. By entering an order ID and your billing email, you’ll be able to track any orders that you’ve placed. On top of that, they have a dedicated blog page whose purpose is to educate the buyers on matters Kratom.
Another notable page here is on Quality Control. They explain that they do thorough background checks on their suppliers before any contracts are signed. Other than that, all the batches they receive are usually submitted to several tests screening for heavy metals and microbial. The batches that pass these tests are also sent to some existing customers who will try them out for some time and provide feedback. It’s only after all these processes are completed that the strains will be put up for sale.
This is an excellent practice. I will give them that. Sadly, they have not published any of the lab test results from their current or previous batches.
Oh, and they also have a segment on Fraudulent Customers where they’ve published names of customers who initiated chargebacks without cause or sent them fraudulent money orders. I guess you can make of that what you will.
The product catalog from Herbaldom is disappointing, to be honest. Other than White and Green Maeng Da, I struggled to see any of the other popular Kratom strains.
The limited selection aside, they’ve not bothered to categorize the products properly. The product segment gives a drop-down of Kratom powder, all products, and clearance, and that’s it. No further categorizations that could make your experience effortless, and that’s probably due to the limited catalog. You do get the chance to sort the products based on various criteria, though.
Anyway, some of the other few products that you can buy here include:
- Green Hulu Kapuas
- Red Hulu Kapuas
- Green Domination
- Red Domination
- White Kratom Domination
- 2 MIT Extract
- Full Spectrum Domination
- Green Dragon
- Red Dragon
- White Dragon
- Pink Dragon
- White Dragon
- Pink Dragon
Each product has a brief description of what it does. Again, Herbaldom remains conservative in their product description, but even though its very brief, it’s still better than nothing.
Herbaldom prices can be considered to be very reasonable. You can get 28grams or 1Oz of a strain for as little as $7.50.
Buyers are also allowed to make a bulk purchase of up to 1Kg where the prices may range from $99.00 to well over $100.00 depending on the specific strain in question.
Herbaldom accepts payments through all the major credit cards. You can also pay using bitcoin or amazon gift cards. The payments are always secured with 256-bit SSL to safeguard your personal and credit card details.
Herbaldom Shipping and Return Policy
Herbaldom process and ship products by or before the next business day. They provide both USPS Priority and Express Shipping. The packaging is also done very discretely to protect the component of the orders and the vendor.
Herbaldom also makes international shipments. It’s, however, your responsibility to check on the regulations of Kratom in your specific area to avoid seizure of your orders by the customs.
Herbaldom has a very strict return policy. First of all, you must return your order within 14 days of receiving them to qualify for a refund or replacement. And even then, certain products may not qualify, and these include:
- Opened products
- Damaged containers
- Orders with missing or damaged labels
- Products with a particular shelf life
- Any products that require refrigeration
- Custom products
All international shipments are also ineligible for refund or replacements.
This strict policy is definitely something you may want to consider before placing your order. Or maybe you can try to minimize your losses by making a small order and only increase it if you are satisfied with the results.
Herbaldom has okay customer support. Even though they have a contact number on their website, they remain adamant that the primary method of contact is via email. The good thing is that most of the emails are usually replied promptly.
Herbaldom has a decent business practice. They are a transparent vendor with reasonable prices, something that we don’t see so often in the Kratom market. Unfortunately, their product selection is very limiting. Very few of the big names are found here, and the few that are typically available tend to be out of stock every so often. It’s also a shame that the website is very well-designed except for the “Product” sections, which are the most crucial bit. Don’t interpret this to mean that they are shady, though. On the contrary, the products are really decent, but maybe they can start competing with the big boys in the industry if Mr. Andrew can get the two issues fixed.
“I’ve wanted to order from them for years. They’re always out of half the stuff I want when I check. I haven’t seen reviews either. They seem to have really unique stuff.” By Trigger
“This is the first that I am hearing from them. Granted, I am very new to Kratom. Which strains of theirs would you recommend to me, I would love to try them out.” By TonyMiller81
“Yes! Love the green bent. Really smooth. And the packaging is really good. It seems to be a well-run vendor. Not sure why it took me over a year to find it.” By Unccfc
“Herbaldom is rock solid” By DogStarKratomCo
Hi there, I’m Michael and the owner of Buds & Blossoms. I’m a former opioid addict and I survived a three-year addiction. With the help of kratom I managed to get my life back on track and the main goal of this site is to inform and help people. Don’t hesitate to contact me if you have any questions.